eMite’s Technology Partners
eMite brings your real-time and historical data to life
eMite is the Contact Center Analytics solution that combines advanced analytics, data correlation, KPI management and threshold alerting into a single, out-of-the-box browser-based solution which provides actionable insights from both real-time and historical data.
Real-Time & Historical Data.
Manage your contact center using real-time data and insights so you can make informed decisions faster. eMite gives simple and clear data visualizations allowing you to leverage smaller teams, manage queues more effectively and increase your Net Promoter Score.
Out-of-the-Box Dashboards & Wallboards
Get insights into your contact center right away rather than waiting for weeks or even months for custom development. Need them customized? We’ve got you! Focus on KPIs that matter to your business.
Correlate Across Multiple Data Sources
Perform advanced KPI comparisons with ease while getting both real-time and historical data views on the same dashboards! Optimize your team’s time and effort while simultaneously improving your customers’ experience.
Complete control with
Custom KPI Tools & Dashboards
Easily customize KPI’s to match your definitions and perform calculations with just a few clicks.
Contact Us Today!
Can’t wait to hear from you
