Contact Center Analytics for the Utilities Industry

Contact Center Analytics for the Utilities Industry

Operational intelligence and insights every utility services provider can benefit from.

eMite is the go-to cloud contact center reporting and analytics solution for utilities providers across the globe. eMite’s real-time and historical dashboards bring your most important KPIs to the forefront, helping provide the insights your team needs to improve operational efficiency in the contact center and create a world-class customer experience.