[Webinar] You’ve Migrated to Genesys Cloud – How To Keep Up with Complex and Ever-Evolving Reporting Requirements

You’ve migrated to Genesys Cloud, now what?

Whether you’ve recently migrated to Cloud or moved a while back, you have probably identified gaps in reporting & analytics. So, how do you bridge those gaps from your previous platform and also meet the constantly evolving reporting requirements your contact center is facing today – particularly for enterprise environments with multiple reporting tools like Salesforce, Zendesk, and more.

Luckily, eMite makes post-migration reporting seamless and easily adaptable to new requirements. After this webinar, you will learn how together, eMite and Genesys can improve your competitive position in the market by providing the right data – in real time

Hosted by eMite National Account Director Lacey Emery and Senior Solutions Consultant Tyrel Jensen, during this webinar, you’ll learn how getting the right data — in real time — improves your position in the market.