eMite Blog
Company news and updates from across the global contact center industry
eMite’s Commitment to Security – ISO 27001
ISO 27001 provides the framework for organisatons and security teams to effectively manage risk, select security controls, and most importantly, a process to achieve, maintain and prove compliance with the standard. Adoption of ISO 27001 provides real credibility that we understand security and take security seriously.
Prophecy Signs Humana
Prophecy signs US health insurer Humana, the largest SaaS customer in the company’s history
Improving Customer Interactions
We‘ve seen the rise of omnichannel, sentiment and artificial intelligence (AI) everywhere; vendors have thrown their weight behind these concepts — pushing them front and centre in their product offerings.
eMite Achieves Platinum Status in Genesys AppFoundry
eMite combines with Genesys Customer Experience Platform to give customers access to a world-class cloud contact center analytics solution
eMite Named Finalist in the ARN Innovation Awards 2020
eMite was named a finalist in the 2020 ARN Innovation Awards, celebrating excellence in ICT.
AppFoundry Webinar
During this webinar, you’ll learn how getting the right data — in real time — improves your position in the market.
eMite Extends Worldwide Licensing Agreement with Telstra
eMite dashboard solution available through Telstra sales…
5 Ways to Solve the #1 Challenge for Contact Center Managers – Reporting
Recently, Genesys asked a large group of their customers to…
eMite announced as Genesys AppFoundry Partner of the Year (PureCloud)
eMite Signs partnership agreement with ConvergeOne
[Video] Optimize Your Contact Center with Next-Gen Technology
[Video] eMite Partner Training in Sydney
