Amazon Connect
Powerful Insights For Powerful Contact Centers
CX Intelligence for Amazon Connect
Learn about CX Intelligence for Amazon Connect by emite and all the powerful functionality that comes with it.
What emite Brings to Amazon Connect
Real-Time & Historical Data
Manage your contact center using real data and insights so you can make informed decisions faster. emite gives simple and clear data visualizations allowing you to leverage smaller teams, manage queues more effectively and increase your Net Promoter Score.
What emite Brings to Amazon Connect
Real-Time & Historic Data
Manage your contact center using real data and insights so you can make informed decisions faster. emite gives simple and clear data visualizations allowing you to leverage smaller teams, manage queues more effectively and increase your Net Promoter Score.
During our peak season, we were able to reduce our costs by $200,000 through increased efficiency because of emite. Not only is emite convenient, it also helps with cost savings.
Out-of-the-Box Dashboards and Wallboards
Get insights into your contact center right away rather than waiting for weeks or even months of custom development. Need it customized? We’ve got you! Focus on KPIs that matter to your business.
Out-of-the-Box Dashboards and Wallboards
Get insights into your contact center right away rather than waiting for weeks or even months of custom development. Need them cusomized? We got you! Focus on KPIs that matter to your business.
Correlate Across Multiple Data Source
Perform advanced KPI comparisons with ease while getting both real-time and historical data views on the same dashboards! Optimize your staff’s time and effort while simultaneously improving your customers’ experience.
Correlate Across Multiple Data Source
Perform advanced KPI comparisons with ease while getting both real-time and historical data views on the same dashboards! Optimize your people’s time and effort while simultaneously improving your customers’ experience.
Contact Us Today!
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