Key Lessons From CCW Fall: Bridging The Gaps In The Customer Journey To Deliver Unparalleled Experiences

Modern organizations face myriad challenges when it comes to data management. The emite team recently sponsored the world’s largest customer content event series, Customer Contact Week (CCW) Fall, meeting with thousands of customer contact and customer experience (CX) executives to discuss the challenges that CX leaders face, as well as how to drive better customer service and return on investment (ROI) with modern solutions.