Bringing Modern Customer Experience to Salesforce
Salesforce is the world’s leading CRM software and enterprise cloud ecosystem. With the Salesforce connector for emite, you can pull your most important Salesforce data directly into the emite dashboard and track the KPIs that matter the most to your contact center, right beside your contact center data.
Do you know how your contact center is performing right now? emite pulls all of your Salesforce data into a real-time dashboard, making it simple to track your agent performance and monitor critical insights across your multiple data sources.
The average enterprise organization has 12 different reporting tools within their contact center environment – and the majority have Salesforce. With emite, save time and resources by avoiding the need to create multiple, complex reports and logging onto multiple reporting platforms to analyze your contact center.
By leveraging Salesforce data alongside your company’s other contact center reporting platforms, emite empowers your team to increase employee satisfaction and provide excellent customer experiences without an IT bottleneck.
Get in touch with our global sales team for important product development and price updates.
