Pull In Your Data from Zendesk Chat, Zendesk Sell, and/or Zendesk Support In One Single Pane of Glass.
Zendesk is a complete customer service solution that’s easy to use and scale across multiple business units, including Support & Sales.
With emite’s Zendesk Connector, you can pull your most important customer service and support data directly into the emite dashboard, making it easy to track and analyze the KPIs that matter the most to your contact center.
Do you know how your contact center is performing right now? emite pulls all of your Zendesk data into a real-time dashboard, making it simple to track your agent performance and monitor critical insights across your multiple data sources.
With emite’s Zendesk connector, your team will save time, money, and resources by avoiding the need to create multiple, complex reports and logging onto multiple reporting platforms to analyze your contact center. Effective and efficient reporting will help your company achieve greater employee satisfaction resulting in better performance.
Actionable Data
Achieve higher customer satisfaction
With emite’s connector, you can pull your most important third-party data from Zendesk directly into the emite dashboard. Track the KPIs that matter the most to your contact center, right beside your Amazon Connect, Genesys, or Avaya data.
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