With eMite’s Zendesk adapters, your team will save time, money, and resources by avoiding the need to create multiple, complex reports and logging onto multiple reporting platforms to analyze your contact center. Effective and efficient reporting will help your company achieve greater employee satisfaction resulting in better performance.
- Know who’s meeting your KPI’s, who’s exceeding them
- Visibility to activity level of specific customers and employees
Achieve higher customer satisfaction
- Increase retention
- Increase customer spend
- Increase opportunity for referrals
- Increase brand evangelism