Why eMite?

 

Many analysts say eMite is unique, as it's the first commercially available Performance Management DataBase (PMDB).  We agree.

Using eMite, you don't have to replace all your current systems.  eMite's Service Intelligence Platform aggregates your existing systems and provides Correlation and Analytics across Unified data, at a fraction of the cost of consolidation and an even smaller fraction of the time.
 

Make monthly reports obsolete
The days of waiting for end of month reports are over. By delivering real-time information to our customers, where they gain visibility of the same data used by our operations and service management teams, customers can be confident that the ICT Operations of their businesses are in safe hands" - Gen-i
 

Get Results in Days
During a Proof of Value exercise over the period of 7 days, the selection was validated using live data taken from BOQ Finance’s systems. Within 2 days a number of IT metrics were onboarded with the remainder of the time spent onboarding metrics from key business services " - BOQ Finance

Create ROI from existing investments
With eMite’s unique onboarding architecture and out of the box adaptors, what takes companies months to develop, eMite does in days. eMite’s onboarding architecture provides real-time integration of multiple formats of unstructured data into a structured information. Using the eMite adaptors you can correlate data from all of your existing monitoring tools, log files, databases, API’s, Web Services, etc, into one database for doing BSM, Capacity Management, Trending, Predicting, Performance Management, Availability Management, etc.... Integrate your Silos of data today.

Discover what's normal
The eMite Risk Band Technology lets you know what is normal. Using eMite’s advances analytical engine, eMite can tells you what is normal based on each individual metrics for that day of the week and that hour of the day. Not only can eMite display this risk band against any selected metric for any given date but you can also raise events based on deviation from normal behaviour. By proactively raising events based on abnormal behaviour, eMite clients have been able to significantly increase application availability and performance as well as reducing critical incidents by over 50%.

Evolve from reactive to proactive
Before eMite, we had to wait for a complaint. Now we usually have the problem rectified, without any noticeable degradation of service, before the customer even knows there was an issue. I think going from a reactive to proactive approach to IT service delivery has been the biggest benefit for us."- CUSCAL
 

Manage Risk
During a Proof of Value exercise over the period of 7 days, the selection was validated using live data taken from BOQ Finance’s systems. Within 2 days a number of IT metrics were on-boarded with the remainder of the time spent onboarding metrics from key business services" - BOQ Finance
 

Optimise Capacity
We use eMite to manage the capacity of a fleet of 4,000 servers for our largest outsourced client by using Just in time Rightsizing.  So we don't spend before we need to." - Global Outsourcer
 

Contact us for a demonstration of eMite and how it can help you understand and optimise your IT Services.

 

What is eMite's Service Intelligence Platform?

Without the pain of costly systems integration, SIP consolidates your existing IT services and systems into a single, flexible Dashboard and report system.  eMite Dashboards show what has happened, what is happening and what will happen across your IT estate, from both a business and IT perspective.

It provides an understanding of your current IT service and systems performance, and presents them in a way that makes sense to your customers, so you can fine-tune your systems and services over time.
 

What does it enable?

Understand the Capacity, Availabilty, Performance & Service Levels across your IT estate with unparalleled speed. Using eMite, anyone can create Dashboards in minutes and Reports in seconds. Dashboards unify silos of operational metrics so you can correlate isolated information as it was trapped in specific tools.

 

Use eMite to:

  1. Eliminate manual production of Service Management/Level Reports
  2. Avoid cost with predictive Risk Band breach alerts
  3. Determine capacity oversupply in minutes (physical and virtual environments)
  4. Plan proactively through application of predictive algorithms (for every aspect of your IT estate)
  5. Link Service Desk Reports to related incident and change components
  6. Visually Navigate through your business services to ensure high quality decision making  
  7. Use eMite's advanced correlation algorithms for Correlation Discovery
  8. See trends, real-time values and future views of every operational metric across every IT service provided
 

Who does it help?
  1. Chief Operating Officers
  2. Chief Information Officers
  3. Line of Business Managers
  4. Service Delivery Managers
  5. Service Desk Managers
  6. Capacity Planners

…and anyone else who wants insight into the past, present or future performance of their IT processes and systems.

Understand and optimise your IT services with a free eMite demonstration.
" eMite allow CSC to unify silos disparate reporting metrics and present their customers with unparalleled transparency into the performance of their business Services "
 
" The days of waiting for end of month reports are over! eMite enables Gen-i's to unify information from disparate systems into a real-time client specific view of their services "
 
" eMite Service intelligence Platform has been a very beneficial investment for us. It has become our strategic platform for enterprise-wide metric correlation, reporting and capacity management: "
 
" eMite remains unique in it’s ability to rapidly unify operational silos and provide multi-dimensional Dashboards and Reports. It can replace many man-years of spreadsheets and manual data acquisition within enterprises and can deliver surprisingly sophisticated IT reports for both Business and IT "