Service Desk Analytics

Service Desk Analytics Features & Benefits

- Role Based Analytics for Customers, Managers, Team Leaders and Analysts
- Automated, Advanced Enterprise Dashboard, Reporting and
Analytics for Service Desk
- Predfined ReportsSets for Managers, Team Leaders and Analysts
- Simply Click and Select the Standard and Custom Attributes
you want to report on
- Correlate - Change – Incident – Problem
- Correlate your IT Operations Monitoring Tools metrics with
Service Desk metrics
Predictive Analytics

- The Power of OLAP reporting in a Drag and drop – multi- Tenanted - user definable interface
- Sell the value of your IT service to the business
- Automated integration with your Service Desk user domain access
- Direct Service Desk integration – just plug in your user name and Password
- Wide range of Out of The Box Adapters to integrate other data sources
- 30 Day trial – contact This e-mail address is being protected from spambots. You need JavaScript enabled to view it
- Powered by eMite Service Intelligence Platform
- In The Cloud or on Premise