eMite unveil Correlated Cloud Reporting and Analytics

New Orleans, USA

eMite has unveiled a Correlated Cloud Reporting and Analytics offering at the ServiceNow's Knowledge12 event in New Orleans.  The eMite team has demonstrated how to create advanced reporting and analytics across ServiceNow incidents, changes, problems and in fact any ticket, metric or relationship.  They then went on to correlate ServiceNow with other sources from multiple vendors into a single Dashboard in literally seconds.

eMite showcased their 40 out of the box reports for ServiceNow at the event.  When asked by Know 12 attendees "can you show me how to report on ..." the team demonstrated eMite's capability to create reports in seconds and distribute those reports into multiple role based Dashboards in minutes.  The reaction of attendees has been striking with mos seeing great time savings in manging the many user reporting requirements for ServiceNow data.  It seems that many Managers are spending their own time creating weekly and monthly reports.  One eMite customer stating that we "gave me back my weekends".

Many organizations that have struggled to integrate metrics, tickets, relationships and transactions across disparate solutions to meet the reporting needs of both the business and IT have expressed strong interest in the solution.  "Economics is playing a large part in people discovering the hidden costs of IT reporting.", says Stuart Geros CEO of eMite,  "For many years we have seen companies start projects with one person and a spreadsheet only to end up with 40-50 people creating an ever increasing number of reports that consume 20%-80% of their working day.  That equates to between 8 to 40 Full Time Employees. eMite slashes those costs".

 

For a preview of eMite's capabilities please contact  This e-mail address is being protected from spambots. You need JavaScript enabled to view it , visit http://emite.com/videos/how-to-videos.html or "Book a Demo".
 

eMite Service Desk Analytics at ServiceNow Knowledge12

eMite will present its next generation Service Desk Analytics at ServiceNow's Knowledge 12 event in New Orleans between May 15 and 17 with powerful Analytics and out of the box reports for Business Units, Service Desk Managers, Service Desk Team Leaders and Service Desk Analytics plus powerful Self Service Dashboarding in 2 minutes or less.

Comments from Customers of eMite's SDA offering:

  • "Thank you for giving me my weekends back!"
  • "This is awesome, I can compare historical trends on the same screen as my real-time data."
  • "Kinda strange to have people come over to my desk just to check out the Dashboards, instead of complain about something."

Come to booth 129 at Knowledge 12 to see how eMite is transforming the ITSM Reporting nightmare into a proactive, predictive sales tool for IT Service Management.

For a preview of eMite's capabilities please contact This e-mail address is being protected from spambots. You need JavaScript enabled to view it , visit http://emite.com/videos/how-to-videos.html or "Book a Demo".
 

eMIte to exhibit at Gartner Infrastructure Operations and Data Centre Summit

eMite will be exhibiting at this years GARTNER Infrastructure, Operations and Data Centre Summit from the 15th - 15th of March 2011 to be held in Sydney, Australia.

eMite will be demonstrating it's Service Intelligence solution and will be launching an expanded range of Data Visulization components including the integration of SQLServer Reporting Services into its Silverlight Dashboards.
 

eMite to exhibit at Computer Measurement Group's Annual Meeting in UK

eMite will be exhibiting at this years Computer Measurement Group's (CMG) Annual Meeting from the 16th - 17th May 2011 to be held at the Oxford Belfry Hotel, Thame,Oxfordshire

eMite will be demonstrating it's Service Intelligence solution and will be launching enhanced eMite Risk Bands for Dynamic Thresholding of any metric along with the ability to visualise multiple thresholds in advances charts in its highly performant Silverlight Dashboards.