What Is Service Intelligence?

Service Intelligence is the Business Intelligence of IT Service Management. We have taken the concepts that Business Intelligence applies to managing and running a business and applied them to IT operations. eMite adds innovations such

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Service Intelligence Platform

eMite's Service Intelligence Platform has been enabling IT departments and IT Outsourcers to Engage Pro-actively since 2007. eMite Service Intelligence Platform combines Analytics, Correlation, Capacity, Performance, Availability

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Get real-time insights and unparalleled reporting that links tickets to metrics in a single click.

Be informed and make decisions before you're in breach of your Service Level Agreements

Aggregate all your different systems key data into one Metric Warehouse with one dashboard

Measure uptime and know exactly how outages are impacting your business services

Understand how your business systems are performing, in real time, and respond accordingly.

See capacity trends and make informed decisions before incidents happen