Service Desk Analytics
 

Get real-time insights and unparalleled reporting
that links tickets to metrics in a single click.

SLA Managment
 

Be informed and make decisions before you're in breach of your Service Level Agreements

Correlation
 

Aggregate all your different systems key data into one Metric Warehouse with one dashboard

Availability
 

Measure uptime and know exactly how outages are impacting your business services

Performance
 

Understand how your business systems are performing, in real time, and respond accordingly.

Capacity
 

See capacity trends and make informed decisions before incidents happen

     

Advanced Analytics and Reporting for ServiceNow. You dont need to build Reports or Dashboards, eMite automates it all, just login..